HR Investigation Training
HR investigation training provides participants with the skills to manage workplace disputes professionally.
Employers are responsible for ensuring the correct policies, procedures and training are in place to prevent allegations surrounding the fairness and credibility of an HR investigation.
This course is designed to give a thorough understanding of how to plan, conduct and follow up an investigation and what to consider throughout the process.
Want to find out more information on our ‘HR Investigations Training’ course?
HR Investigation Training
HR investigation training covers how to plan, conduct and follow up an investigation in line with best practices, and what to consider throughout the process.
£25
Complete the form below to discuss multi-licence discounts with our team.
What are the benefits of our HR Investigation training course?
- Provides a thorough understanding of how to conduct fair, efficient HR investigations that follow best practice.
- Develops skills in gathering evidence, reporting findings and following up on findings.
- IOSH Approved, CPD Certified and SCORM Compliant training.
- Online course can be completed at the employee’s own pace.
- Interactive training to keep participants engaged throughout.
- Multiple choice quizzes so participants can check their understanding as they go.
- Summaries at the end of each section to enhance understanding.
Course duration
HR investigation training for employees takes approximately 25-30 minutes to complete.
Who should take this course?
Our HR Investigations training is designed for managers. It is also a useful refresher for HR professionals.
You do not need any previous or specialist knowledge to take this course.
Course accreditations
Our accreditations mean you can be confident that we deliver high-quality, effective eLearning that forms part of a professional development programme.
We pride ourselves on our extensive certification and accreditation. We’re CPD Certified and this course is SCORM compliant which means it can be integrated as part of your existing LMS or used as part of our SHINE learning management system.
Learn more about our health and safety accreditations.
HR Investigation FAQs
Why is HR investigation training important if we already have experienced HR staff?
Even experienced HR staff can benefit from structured training that ensures they follow the latest best practices and legal standards when conducting investigations. This course helps standardise processes, reducing the risk of inconsistencies or allegations of unfairness.
Will this training help with handling sensitive investigations like discrimination or harassment cases?
Yes, the course covers how to handle various types of investigations, including those involving sensitive issues such as discrimination or harassment. It provides guidance on gathering evidence, interviewing parties, and documenting findings in a way that maintains confidentiality and fairness.
Can managers who are not HR professionals benefit from this training?
Absolutely. The course is designed for both HR professionals and managers who may be responsible for conducting or overseeing investigations. It offers practical guidance to help managers handle investigations correctly, even if they do not have extensive HR experience.
What kind of support can I expect if I encounter issues with the course?
We offer full technical support to ensure a smooth experience, whether you’re using our SHINE platform or integrating the course into your LMS. Additionally, our customer support team is available to answer any questions related to course content or compliance.
What happens if someone fails the course
assessment?
Participants who don’t pass the assessment on their first attempt can review the course material and retake the assessment. The course is designed to support learning, with interactive elements and quizzes to reinforce understanding throughout.
Can this training help protect our organisation from legal claims?
Yes, by equipping managers and HR professionals with the skills to conduct fair and thorough investigations, this course helps your organisation mitigate the risk of legal challenges related to unfair treatment or poorly managed investigations.
How does this training help ensure that investigations are impartial?
The training provides practical strategies for maintaining objectivity throughout the investigation process, such as how to gather unbiased evidence and avoid leading questions. This helps ensure that investigations are conducted impartially and professionally.
How often should HR investigation training be refreshed?
We recommend that HR and managers refresh their investigation training every 1-2 years to stay updated on legal requirements and best practices, especially as employment laws and regulations evolve.
Is there a discount if I need to train a large team?
Yes, we offer volume discounts for businesses that need to train multiple employees. Please contact us to discuss your requirements, and we can provide pricing based on your team size.
How quickly can this training be rolled out to my team?
Once purchased, the course can be accessed immediately through our SHINE platform or integrated into your existing LMS, allowing employees to begin training right away.
Can I monitor employee progress throughout the training?
Yes, if using the SHINE platform, you can track employees’ progress, view completion rates, and download certificates for compliance records.
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- Perfect for larger businesses needing a wide variety of training
Assessment
At the end of employment investigation training there are 10 multiple choice questions to answer, and the pass mark is 80%.
Certificate
If you complete the HR investigation course on SHINE, you will receive a certificate on successful completion of the course which is downloadable as a PDF file.
Course aims
By the end of the HR investigations course, participants will:
- Understand when to investigate and who should carry out an employment investigation.
- Have a clear understanding of each step of the investigation process.
- Know how to plan and prepare for an investigation.
- Have the skills to gather accurate evidence.
- Know what action to take following an investigation.
Course Overview
1. What is an investigation?
An introduction to what an HR investigation is and who should understand the process. The importance of having a clear policy and procedure in place.
The purpose of an investigation and the difference between formal and informal investigations.
2. When should you investigate?
The circumstances under which to investigate.
How to stay up to date with guidance on best practices for carrying out employment investigations.
3. What is the six-step investigation process?
An overview of the six-step investigation process:
- Initial organisational considerations
- Investigator’s preparation
- Investigation meeting
- Gathering evidence
- Reporting findings
- Procedures following an investigation.
4. Step 1: Initial organisational considerations
How to decide whether an investigation should be formal or informal and how to ensure confidentiality is maintained.
How to choose an appropriate investigating officer.
5. Step 2: Investigator’s preparation
What to consider in a pre-investigation plan, including the organisation’s policies and procedures. The importance of establishing a clear purpose for an investigation.
How to decide what evidence is needed for the investigation including evidence from witnesses.
Considering the timescale of an investigation and other factors like how the meeting will be recorded, where it will take place, and who else will be present.
What practical steps to take before an informal investigation takes place and the best practices to follow if an employee is suspended.
What procedures to follow if investigating a grievance.
6. Step 3: Investigation meeting
Understanding the 5 main aspects of an investigation meeting: preparation, opening the meeting, during the meeting, at the end of the meeting, and after the meeting.
What each of the 5 main steps involves, what practical actions to take for each step, key considerations and best practice tips.
How to carry out effective investigations through different questioning styles and what types of questions to avoid. How to communicate to ensure the information gathered is as accurate and relevant as possible.
7. Step 4: Gathering evidence
The types of evidence that may be collected for investigations and how to assess the evidence.
8. Step 5: Reporting the findings
What reports the investigating officer needs to produce to support their recommendations. What types of actions an investigating officer can recommend.
Who must make the final decision about how the matter should progress.
9. Step 6: After the investigation
What factors will inform the steps to take following an investigation.
What happens in the event of an appeal.
Considering the types of changes that may need to be made following an investigation, for example, reasonable adjustments.
10. What if…?
This part of the course helps participants to prepare for the circumstances and questions that may arise as part of an investigation process.
- What to do if an employee is absent from an investigation meeting.
- The difference between an investigation meeting and a disciplinary meeting and the importance of separating the two.
- Whether an employee is entitled to be accompanied to an investigation meeting.
- Who can be an investigating officer.
- What happens if an investigating officer requires advice from a third party.
- The procedures to follow if an employee being investigated wants to raise a grievance.
- The possible consequences of failing to carry out an investigation.
Course screenshots
Fully interactive. Clear and simple. Created by experts.
How is it delivered?
HR investigation training is delivered online or through a computer network to each trainee at their desktop, laptop or mobile device.
We can also provide the course to be integrated into a SCORM compliant LMS.
Training can be completed at the employee’s own pace by “bookmarking” and recording progress and returning to the training later.
SHINE – compliance record keeping
The Praxis42 Digital Platform SHINE is our advanced eLearning management system and helps organisations deliver effective online learning for their employees.
A cost-effective tool for compliance record-keeping, SHINE allows you to view and manage employee training records easily. Individual training certificates can be printed as proof of compliance for audits or visits from enforcing agencies.
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