Incident and Accident Investigation Training
Online, SCORM delivered, in-person or virtual training.
Our Incident and Accident Investigation Training provides participants with the skills and confidence to uncover the root causes of workplace incidents to prevent them from happening again.
With around 600,000 non-fatal workplace injuries reported in Great Britain each year, learning how to investigate accidents properly is essential for protecting people and complying with legal duties under the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) 2013.
This course can be completed online, in a virtual classroom, or face-to-face, offering the flexibility to choose the format that best suits your organisation. Our SCORM-compliant eLearning module can be integrated seamlessly into your organisation’s LMS or accessed instantly via our online platform.
Want to find out more information on our Incident and Accident Investigation Training course?
Incident and Accident Investigation Training
Incident and Accident Investigation Training provides a clear framework for turning investigation findings into preventative actions to reduce risks, safeguard employees and strengthen resilience.
£25
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our Virtual Classroom training.
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Accident and Incident Investigation Training
- Helps improve workplace safety by reducing repeat incidents and supporting a positive safety culture.
- Supports compliance with UK health and safety legislation and incident reporting requirements, including RIDDOR.
- Developed and delivered by health and safety experts with practical experience in incident investigation and risk management.
- CPD Certified and SCORM Compliant training.
- Instant access to course materials.
Ways to study
Online
You can study whenever and wherever suits you. Online courses are delivered through our SHINE platform, or to your own learning management system via SCORM.
Virtual Classroom
Combine the benefits of face-to-face and online learning. Our experienced trainers deliver training virtually. You also benefit from access to our online resources.
In-person
If you would like training to be delivered to a group, you can arrange for one of our expert health and safety trainers to visit your workplace, or another location that suits you.
eLearning
With eLearning, participants can access course materials at their convenience, fitting around their commitments.
- Engaging. Our courses engage learners through multimedia elements, simulations, and interactive exercises. This encourages active participation and increases learning retention.
- Tracking. Our learning management system, SHINE, enables administrators to track learners’ progress, the courses they have attended and the dates, which supports health and safety compliance.
- SCORM compatible. We offer courses as SCORM files so they can be integrated into an organisation’s existing learning management system.
- Assessment. There are multiple-choice quizzes throughout the courses so learners can check their understanding as they progress and consolidate their learning.
- Summaries. Each module concludes with a summary, reinforcing key concepts and enhancing understanding.
Our virtual classroom combines the advantages of in-person training with online learning.
- Experienced trainers. Online tutorials are led by health and safety trainers with many years of experience in the field. Learners benefit from their expertise and industry knowledge.
- Interactive. Learners can ask questions in real-time and receive immediate feedback from trainers, enhancing their understanding.
- Bespoke. Courses can be customised to meet an organisation’s specific requirements, so participants can apply what they have learned most effectively.
Virtual Classroom
Face-to-Face
Learning in-person in a collaborative environment equips your team with the knowledge and skills they need to ensure workplace safety and compliance.
- Expert trainers. Benefit from the expertise of qualified trainers with years of health and safety experience across a broad range of industries and types of organisations.
- Flexible. Choose a location convenient for your team, whether at your premises or a designated training facility.
- Tailored. Course content can be customised to align with your organisation’s specific requirements and industry challenges, ensuring knowledge can be applied effectively to your workplace.
- Supportive. Learners engage in discussions, share knowledge, and collaborate to learn from each other’s perspectives and experiences as well as from the trainer.
- Interactive. Sessions are interactive to encourage active engagement which enhances understanding and helps learners to retain knowledge. Learning is through questions, feedback, discussions, and instructor-led presentations.
What our clients say
From national pub chains to global insurance, our clients value our expertise and service.
By the end of our accident investigation course, participants will be able to:
- Recognise and define incidents, accidents, and near misses.
- Understand why incident investigations are carried out.
- Identify the benefits of investigating workplace incidents.
- Differentiate between immediate, underlying, and root causes.
- Take appropriate action following an incident.
- Report incidents accurately and promptly.
- Follow a structured approach to incident investigation.
Virtual and in-person sessions can be tailored to your specific requirements, with the subject areas below adapted to align with the training objectives and audience.
Principles of incident and accident investigation
- Definitions of incidents, accidents, near misses, and dangerous occurrences.
- The importance of reporting all incidents, including near misses.
- The benefits of incident investigation for people, property, and operations.
- The Accident Triangle and how it can help prevent serious incidents.
Understanding causes and root causes
- Immediate, underlying, and root causes of incidents.
- The principles of Root Cause Analysis (RCA).
- Understanding loss events and hazardous events.
- Using structured questioning to identify causal factors.
- The relationship between organisational failures and workplace incidents.
Human factors and workplace behaviours
- How human behaviour influences incident causation.
- The impact of supervision, communication, and workplace culture.
- Why investigations should focus on learning rather than blame.
Incident reporting and legal responsibilities
- RIDDOR reporting requirements and timescales.
- Responsibilities of employers, managers, and responsible persons.
- Reporting incidents involving members of the public and gas-related events.
- Communicating incidents to relevant internal and external stakeholders.
The investigation process
- Responding to an incident and ensuring injured persons receive appropriate care.
- Preserving the scene and protecting evidence.
- Reporting and recording incidents correctly.
- Assembling a competent investigation team.
- Managing communications with regulators, insurers, emergency services, and others.
Gathering and analysing evidence
- Collecting physical, human, and documentary evidence.
- Interviewing witnesses and reviewing records.
- Using Root Cause Analysis, event sequencing, and causal factor analysis.
- Identifying immediate, underlying, and root causes.
- Determining the appropriate level of investigation.
Managing risks and implementing actions
- Reviewing existing risk controls and arrangements.
- Applying the hierarchy of control to improve safety measures.
- Developing corrective and preventive actions.
- Monitoring progress and verifying effectiveness.
- Sharing lessons learned to prevent recurrence.
Practical investigation scenario
- Investigation of a realistic construction site incident.
- Identification of immediate, underlying, and root causes.
- Analysis of organisational and behavioural factors.
- Review of investigation findings and recommendations.
- Application of investigation principles in a workplace context.
Additional content included in the virtual and face-to-face course
- Analysis of major incident case studies and lessons learned.
- Additional investigation techniques, including the Why Principle and Fault Tree Analysis.
- Review of workplace documentation, procedures, and emergency arrangements.
- Practical workshops covering evidence gathering, interviews, root cause analysis, and action planning.
At the end of accident and incident investigation training there are 10 multiple choice questions to answer, and the pass mark is 80%.
Who should take this course?
Accident and incident investigation training is aimed at managers, supervisors, team leaders, health and safety professionals, and anyone involved in reporting, investigating, or managing workplace incidents. It is suitable for both those new to incident investigation and those looking to refresh their knowledge of incident reporting and investigation processes.
Course duration
eLearning: approximately 30-45 minutes
Virtual/In–person: Face-to-face and virtual classroom training takes 1 day (typically 6-7 hours including breaks). However, content and duration can be tailored to suit your requirements.
Certificate
You will receive a certificate on successful completion of the course (with instant download available for the eLearning version).
Is this accident and incident investigation training recognised?
Yes. The course is designed and delivered by qualified health and safety specialists and is aligned with UK legislation and HSE guidance, giving you confidence that it meets professional and legal standards.
What if I don’t have previous health and safety training?
No prior knowledge is required. The course starts with the essentials and builds up to more advanced techniques, making it suitable for both beginners and those with existing safety responsibilities.
Can the training be tailored to my organisation’s needs?
Yes. Whether delivered in-person or virtually, the content can be customised with examples, scenarios and documents relevant to your workplace, ensuring the learning is directly applicable.
How practical is the course?
Very. Alongside the core knowledge, you will take part in case studies, scenarios, and exercises that mirror real-life investigations, so you leave with skills you can apply straight away.
What happens if I fail the assessment?
You will have the opportunity to review your learning and re-take the assessment. Support is available to help ensure you achieve a successful outcome.
Does this accident investigation course count towards CPD?
Yes. On successful completion you will receive a CPD-accredited certificate you can use for compliance records and professional development.
How does this training help my organisation beyond compliance?
It goes further than meeting legal duties under RIDDOR by showing how investigations can improve safety culture, reduce costs associated with accidents, and enhance business resilience.
Need to know more?
SHINE – compliance record keeping made easy
The Praxis42 Digital Platform SHINE is our advanced eLearning management system and helps organisations deliver effective online learning for their employees.
A cost-effective tool for compliance record-keeping, SHINE allows you to view and manage employee training records easily. Individual training certificates can be printed as proof of compliance for audits or visits from enforcing agencies.
lth and Safety UK a Ericsson
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