Lone workers are those who work by themselves without close or direct supervision. Examples include care workers, delivery drivers, security staff, service and maintenance engineers, cleaners and home workers. There are greater risks to lone workers without direct supervision, so these need to be considered by undertaking a suitable risk assessment, safe systems of work and training.
Employers need to provide safe systems of work (SSoW) based on a suitable and sufficient risk assessment.
Factors lone workers need to consider include:
There is a general legal requirement to have lone working arrangements, safe systems of work and procedures.
A lone worker policy and procedures should cover your organisation’s arrangement for protecting workers from harm.
Key areas to cover include: