Awaab’s Law Training
Our CPD Certified Awaab’s Law Training provides practical guidance on Awaab’s Law and the Social Housing (Regulation) Act 2023.
Participants will gain a clear understanding of social landlords’ duties under Awaab’s Law, as well as best practice guidance for all housing providers and property managers. The course covers how to apply the key principles of Awaab’s Law to improve tenant safety and reduce legal and reputational risks.
Interactive and self-paced, this online training uses real-world examples, case studies, and knowledge checks to keep learners engaged and ensure understanding is embedded.
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Benefits of Awaab’s Law Training
- Understand key legal responsibilities under Awaab’s Law and the Social Housing (Regulation) Act 2023.
- Know how to identify, manage, and communicate housing hazards such as damp and mould to tenants.
- Strengthen compliance culture with clear accountability and effective management systems.
- Prepare confidently for the phased implementation of Awaab’s Law from 2025 to 2027.
- Learn at your own pace through engaging, interactive eLearning with practical examples and knowledge checks.
- CPD Certified and SCORM Compliant training.
Our accreditations mean you can be confident that we deliver high–quality, effective eLearning that forms part of a professional development programme.
We pride ourselves on our extensive certification and accreditation. We’re CPD Certified, and this course is SCORM compliant, which means it can be integrated as part of your existing LMS or used as part of our SHINE learning management system.
Learn more about our health and safety accreditations.
Ways to study
Online
You can study whenever and wherever suits you. Online courses are delivered through our SHINE platform, or to your own learning management system via SCORM.
eLearning
With eLearning, participants can access course materials at their convenience, fitting around their commitments.
- Engaging. Our courses engage learners through multimedia elements, simulations, and interactive exercises. This encourages active participation and increases learning retention.
- Tracking. Our learning management system, SHINE, enables administrators to track learners’ progress, the courses they have attended and the dates, which supports health and safety compliance.
- SCORM compatible. We offer courses as SCORM files so they can be integrated into an organisation’s existing learning management system.
- Assessment. There are multiple-choice quizzes throughout the courses so learners can check their understanding as they progress and consolidate their learning.
- Summaries. Each module concludes with a summary, reinforcing key concepts and enhancing understanding.
Our virtual classroom combines the advantages of in-person training with online learning.
- Experienced trainers. Online tutorials are led by health and safety trainers with many years of experience in the field. Learners benefit from their expertise and industry knowledge.
- Interactive. Learners can ask questions in real-time and receive immediate feedback from trainers, enhancing their understanding.
- Bespoke. Courses can be customised to meet an organisation’s specific requirements, so participants can apply what they have learned most effectively.
Virtual Classroom
Face-to-Face
Learning in-person in a collaborative environment equips your team with the knowledge and skills they need to ensure workplace safety and compliance.
- Expert trainers. Benefit from the expertise of qualified trainers with years of health and safety experience across a broad range of industries and types of organisations.
- Flexible. Choose a location convenient for your team, whether at your premises or a designated training facility.
- Tailored. Course content can be customised to align with your organisation’s specific requirements and industry challenges, ensuring knowledge can be applied effectively to your workplace.
- Supportive. Learners engage in discussions, share knowledge, and collaborate to learn from each other’s perspectives and experiences as well as from the trainer.
- Interactive. Sessions are interactive to encourage active engagement which enhances understanding and helps learners to retain knowledge. Learning is through questions, feedback, discussions, and instructor-led presentations.
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By the end of Awaab’s Law Training, participants will be able to:
- Understand the origins, purpose, and key provisions of Awaab’s Law and how it is embedded within the Social Housing (Regulation) Act 2023.
- Recognise and respond appropriately to housing hazards such as damp and mould within prescribed legal timeframes.
- Apply effective communication principles to build trust with tenants, support safety, and demonstrate compliance.
- Understand the phased implementation timeline and the types of hazards covered at each stage.
- Know the consequences of non-compliance, including enforcement actions, penalties, and reputational risks.
Introduction to Awaab’s Law
- The story of Awaab Ishak and how systemic failures in social housing led to his tragic death in 2020, prompting the creation of Awaab’s Law to protect tenants from unsafe living conditions.
Systemic failures and lessons learned
- Examination of key failings in the Awaab case, including:
- poor communication,
- record-keeping,
- dismissive attitudes.
- How these shaped new legal standards for landlords.
Legal and legislative response
- Overview of the UK Government’s response following Awaab’s death, including the Social Housing (Regulation) Act 2023 and the introduction of Awaab’s Law.
The Social Housing (Regulation) Act 2023
- How the Act reforms housing regulation.
- How it strengthens the Regulator’s powers.
- How Awaab’s Law is enshrined as a statutory duty in every social housing tenancy agreement.
How Awaab’s Law works
- Explanation of the law’s requirements to investigate, communicate, and repair hazards like mould and damp within strict timeframes, ensuring tenant safety.
Phased roll-out (2025–2027)
- Breakdown of the three implementation phases:
- Phase 1 (damp, mould, and emergencies),
- Phase 2 (additional hazards such as fire and electrical risks),
- Phase 3 (all remaining HHSRS hazards).
Non-compliance and enforcement
- Consequences of failing to meet Awaab’s Law duties, including:
- legal action,
- Ombudsman intervention,
- fines,
- reputational damage,
- the requirement to rehouse tenants when deadlines are missed.
Communication and tenant safety
- How clear, empathetic, and timely communication builds trust, prevents risk escalation, and ensures tenants understand their rights and safety measures.
Governance and preparedness
- The importance of robust policies, clear accountability, and governance structures to ensure landlords meet all legal obligations under Awaab’s Law.
Training and compliance systems
- How staff training, effective contractor management, and reliable reporting systems ensure compliance and timely responses to tenant concerns.
At the end of this online training course, there are 10 multiple choice questions to answer, and the pass mark is 80%.
Who should take this course?
Awaab’s Law Training is for social housing landlords, private landlords, property managers, housing officers, and maintenance professionals responsible for ensuring safe, compliant homes.
The course is also suitable for compliance staff, contractors, and anyone involved in implementing housing safety standards or managing tenant communications.
Course duration
This course takes approximately 30 minutes to complete.
Certificate
You will receive a certificate on successful completion of the course, which is downloadable as a PDF file.
How is it delivered?
Awaab’s Law Training is delivered online or through a computer network to each trainee at their desktop, laptop or mobile device. We can also provide the course to be integrated into a SCORM compliant LMS.
Training can be completed at the employee’s own pace by “bookmarking” and recording progress and returning to the training later.
Is Awaab’s Law Training relevant if I already understand housing health and safety law?
Yes. Awaab’s Law introduces new legal timeframes and duties under the Social Housing (Regulation) Act 2023.
Even experienced landlords and housing professionals benefit from this Awaab’s Law awareness course, as it explains how these changes apply in practice and what updates are required to remain compliant.
Will the course be updated as Awaab’s Law is rolled out in phases?
Absolutely. Our Awaab’s Law online training is regularly reviewed and updated to reflect each phase of implementation (2025–2027). Participants can be confident the content stays aligned with government guidance and current legislation.
Can private landlords take this Awaab’s Law eLearning course?
Yes. While Awaab’s Law directly applies to social housing, private landlords and letting agents will also benefit from this Awaab’s Law online course. It helps them understand the wider regulatory expectations for housing safety, communication, and tenant wellbeing.
Do I need any prior legal knowledge before starting Awaab’s Law Training?
No. This Awaab’s Law awareness training is designed for all levels of experience. It provides clear explanations, real-world examples, and interactive activities to make complex regulations easy to understand and apply.
What kind of support can I expect if I encounter issues with the course?
We offer full technical support to ensure a smooth experience, whether you’re using our SHINE platform or integrating the course into your LMS. Additionally, our customer support team is available to answer any questions related to course content or compliance.
Is there a discount if I need to train a large team?
Yes, we offer volume discounts for businesses that need to train multiple employees. Please contact us to discuss your requirements, and we can provide pricing based on your team size.
What happens if someone fails the course assessment?
Participants who don’t pass the assessment on their first attempt can review the course material and retake the assessment. The course is designed to support learning, with interactive elements and quizzes to reinforce understanding throughout.
How quickly can this training be rolled out to my team?
Once purchased, the course can be accessed immediately through our SHINE platform or integrated into your existing LMS, allowing employees to begin training right away.
Can I monitor employee progress throughout the training?
Yes, if using the SHINE platform, you can track employees’ progress, view completion rates, and download certificates for compliance records.
SHINE – compliance record keeping made easy
The Praxis42 Digital Platform SHINE is our advanced eLearning management system and helps organisations deliver effective online learning for their employees.
A cost-effective tool for compliance record-keeping, SHINE allows you to view and manage employee training records easily. Individual training certificates can be printed as proof of compliance for audits or visits from enforcing agencies.
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