Hobbs has a long association working with Praxis42 which has helped them establish a robust fire, health and safety management system and safety culture. Led by senior management and managed through the HR and Property team, the programme included developing a business focused policy, which set organisational responsibilities, annual objectives and plans. Key to the success was the annual store compliance and assessment visits, audit of the logistics and supply process and office safety inspection.
When Hobbs was acquired by TFG London which includes Phase Eight and Whistles, the Head of Property Estates and Facilities extended the system across the total group estate having observed that it was a highly successful part of the Hobbs operation.
The role of Praxis42
Working closely with the TFG team, the Praxis42 consulting team evolved and extended the safety management system across the business. This involved reviewing and integrating policies, procedures and organisational responsibilities, that became common across all brands. Overlayed with that the annual visit was tweaked to match the business objectives and help managers manage in their areas of responsibility.
The Praxis42 Software as a Service (SaaS) compliance portal provided an online weekly store inspection which helped the Property Estates and Facilities team monitor performance. and gave access to managers to deal with actions from the annual visits. Accident and incident reporting went on-line, which improved the speed and ease of reporting, meaning the timely management information was provided and the appropriate action could be taken.
Comment from Head of Property Estates and Facilities
The consulting team at Praxis42 is extremely professional and competent in extending their knowledge of fire, health and safety within the TFG team and are always at the other end of the phone to offer pragmatic advice. The use of the SaaS Portal has given insights across the estate which helps the team focus on what’s important and provide oversight.